MyBoo

Creating a MyBoo account is simple and free:

1. Download the MyBoo app from Google Play Store or Apple App Store
2. Click "Sign Up" and enter your email address
3. Create a strong password and verify your email
4. Complete your profile with photos and information
5. Set your preferences and start matching!

Yes! MyBoo offers both free and premium features:

MyBoo is specifically designed for African singles with unique features:

• Cultural Understanding: Our algorithm considers African cultural values and traditions
• Local Focus: Emphasis on connecting people within African countries
• Event-Based: Organized social events and meetups
• Family Values: Options to include family preferences in matching
• Verified Community: Enhanced verification for safety and authenticity

Account verification helps build trust in the community. Here's how to verify:

1. Go to Profile Settings > Verification
2. Choose verification method: Photo, ID, or Social Media
3. Follow the on-screen instructions for your chosen method
4. Wait for review (usually within 24 hours)
5. Receive your verification badge

To delete your MyBoo account:

1. Go to Settings > Account > Delete Account
2. Select reason for leaving (optional but helpful)
3. Enter your password to confirm
4. Click "Delete Account" permanently

Username changes are possible with some limitations:

• Free users can change username once every 30 days
• Premium users can change username anytime
• Username must be unique and follow community guidelines
• Go to Settings > Profile > Edit Username to make changes

Our matching algorithm considers multiple factors:

• Personality Compatibility: Based on your questionnaire responses
• Location Preferences: Distance and geographic settings
• Interests & Values: Shared hobbies and life goals
• Cultural Background: Similar traditions and family values
• Behavior Patterns: How you interact with the app

The algorithm learns from your interactions to improve match quality over time!

Here are tips to improve your matching:

• Complete Your Profile: Fill out all sections including photos
• Adjust Preferences: Widen age range or distance settings
• Be Active: Regularly use the app and engage with features
• Quality Photos: Use clear, recent photos showing your face
• Verify Account: Verified profiles get more visibility

MyBoo implements multiple safety measures:

• Profile Verification: Photo, ID, and social media verification
• Report System: Easy reporting of suspicious behavior
• Block Users: Prevent contact from specific individuals
• 24/7 Support: Dedicated team for safety concerns
• Safety Tips: Regular education about safe dating practices

If you suspect someone is a scammer:

1. Stop communicating immediately
2. Block the user on MyBoo
3. Report their profile with detailed information
4. Never send money or share financial information
5. Contact our safety team at safety@myboo.com

MyBoo Premium offers flexible subscription plans:

All plans include: Unlimited messaging, advanced filters, profile visibility boost, and exclusive event access.

To cancel your Premium subscription:

1. Go to Settings > Subscription
2. Click "Manage Subscription"
3. Select "Cancel Subscription"
4. Follow the confirmation steps

You'll continue to have Premium features until the end of your billing period. No refunds for partial months.

Try these troubleshooting steps:

• Update the App: Ensure you have the latest version
• Clear Cache: Free up storage space
• Restart Device: Simple restart can fix many issues
• Check Internet: Ensure stable connection
• Reinstall App: Last resort for persistent issues