Help Center
Find answers to your questions and get the support you need to make the most of MyBoo.
Browse Help Topics
Getting Started
Learn the basics of using MyBoo
Account & Profile
Manage your account and profile settings
Matching & Messaging
Connect with matches and communicate
Safety & Security
Stay safe while using MyBoo
Popular Help Articles
How do I create a compelling profile?
Learn tips for creating an attractive and authentic profile
Creating a compelling profile is key to attracting the right matches on MyBoo. Here are some tips:
- Use clear, recent photos that show your face and personality
- Write a bio that's honest, specific, and showcases your unique qualities
- Include your interests, hobbies, and what you're looking for in a partner
- Complete all sections of your profile to increase visibility
How can I verify my account?
Step-by-step guide to account verification
Account verification helps build trust in the MyBoo community. Here's how to verify your account:
- 1. Go to Settings > Verification
- 2. Choose your verification method (photo, ID, or social media)
- 3. Follow the on-screen instructions for your chosen method
- 4. Wait for verification (usually within 24 hours)
- 5. You'll receive a verification badge once approved
How do matching preferences work?
Understanding our matching algorithm
Our matching algorithm considers multiple factors to suggest compatible matches:
- Location preferences and distance settings
- Age range and other basic filters
- Personality compatibility from questionnaire responses
- Shared interests and values
What should I do if I encounter suspicious activity?
Safety guidelines and reporting procedures
If you encounter suspicious activity, follow these steps immediately:
- Trust your instincts - if something feels off, it probably is
- Report the user using the report button on their profile
- Block the user to prevent further contact
- Contact our support team with details of the incident
Video Tutorials
Getting Started with MyBoo
Complete walkthrough of app features
5:23
Profile Optimization Tips
Make your profile stand out
3:45
Safety Features Overview
Stay safe while dating
4:12
Still Need Help?
Live Chat
Chat with our support team in real-time
Community Forum
Get help from other MyBoo users
Frequently Asked Questions
Is MyBoo free to use?
MyBoo offers both free and premium features. Basic features like creating a profile, browsing matches, and sending limited messages are free. Premium features like unlimited messaging, advanced filters, and profile boosts require a subscription.
How do I delete my account?
To delete your account, go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. Your profile, matches, and messages will be permanently removed.
Can I use MyBoo outside Africa?
While MyBoo is designed for African singles, you can use it from anywhere in the world. However, matching is optimized for users within and interested in connecting with people in Africa.
How do I report a user?
To report a user, go to their profile, tap the three dots menu, and select "Report User". Choose the reason for reporting and provide any additional details. Our team will review the report within 24 hours.